When consumers talk, businesses listen

Published on: 
1 Oct 2014

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These days, I often hear my peers complaining about a perceived lack of agency. For example, midterm elections are predicted to have little affect on partisan gridlock in Congress, and despite a massive public outcry, net-neutrality is still at risk of becoming a thing of the past. The power of the vote and the voice, I am told, is just not what it used to be. 

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